table of contents
- 01.ChatGPT Business Plans and Pricing
- 02.How to use ChatGPT for business purposes
- 03.How to use ChatGPT for business purposes
- 04.Case study of MOTEX’s AI generation service being used by a corporation to improve business efficiency
- 05.ChatGPT security risks
- 06.Security measures to ensure safe use of ChatGPT for businesses
- 07.If you want to use ChatGPT safely for business use, leave it to LANSCOPE Endpoint Manager Cloud Edition
- 08.summary
The use of generative AI services such as ChatGPT is expanding both domestically and internationally. ChatGPT is a text generation AI tool
developed by OpenAI . Based on a large-scale language model called GPT, information from the Internet is accumulated in a learning database, allowing users to have natural conversations with humans in the form of a chatbot.
▼ ChatGPT conversation screen
By using ChatGPT
- Q&A session
- ・Composing text
- ・Creating programming code
- ・Translation and summary
It is possible to efficiently output such tasks.
In order for companies and organizations to safely introduce ChatGPT, it is essential to ” select the appropriate plan .” Currently, ChatGPT offers two corporate plans: ” ChatGPT Enterprise ” and ” ChatGPT Team .”
| Plan | Usage fee | Available Models | Limiting the number of times GPT-4 can be used |
|---|---|---|---|
| ChatGPT Enterprise | Please enquire | GPT-4, GPT-3.5 | Unlimited |
| ChatGPT Team | $25/month | GPT-4, GPT-3.5 | 100 times/3 hours |
ChatGPT’s corporate plan has a higher security level than the personal plan, which reduces the risk of information leakage that is a concern when using generative AI.
In this article, we will explain in detail about “Corporate Use of ChatGPT”, the plan contents, things to be careful of when introducing it, and security risks.
To summarise this article:
- ChatGPT is a “generative AI tool” developed by OpenAI that can understand natural language data such as text and voice and perform various tasks based on it.
- ChatGPT can also be used by businesses , but to implement it safely, companies and organizations must ” select an appropriate plan ” and ” clarify the usage policy .”
- Currently, ChatGPT offers two corporate plans: ChatGPT Enterprise and ChatGPT Team .
- There are security risks such as ” leakage of confidential information ,” ” copyright infringement ,” and ” dissemination of false information .”
- There are also other ways to use ChatGPT for business purposes, such as ” using the ChatGPT API ” and ” using Azure OpenAI Service .”
- ChatGPT’s security measures include formulating and publicizing policies, checking for misinformation and copyright infringement, and not inputting confidential data.
ChatGPT Business Plans and Pricing
ChatGPT currently offers four plans: ” ChatGPT ,” ” ChatGPT PLUS ,” ” ChatGPT Enterprise ,” and ” ChatGPT Team ,” of which ” ChatGPT Enterprise ” and ” ChatGPT Team ” are plans for businesses.
The prices for each plan and the types of models available are as follows. The latest model, “GPT-4,” is only available with paid plans.
▼ ChatGPT4 plan comparison
| Plan | Usage fee | Available Models | Limiting the number of times GPT-4 can be used |
|---|---|---|---|
| ChatGPT | free | GPT-3.5 | not available |
| ChatGPT PLUS | $20/month | GPT-4, GPT-3.5 | 50 times/3 hours |
| ChatGPT Enterprise | Please enquire | GPT-4, GPT-3.5 | Unlimited |
| ChatGPT Team | $25/month | GPT-4, GPT-3.5 | 100 times/3 hours |
From here, we will explain ChatGPT’s corporate plans, ” ChatGPT Enterprise ” and ” ChatGPT Team “.
ChatGPT Enterprise
The features of ChatGPT’s highest-level plan, “ChatGPT Enterprise,” include the following:
- ・Improved security level
- – Management functions that can handle large-scale companies
- ・Unlimited use of GPT-4
The conventional model of “ChatGPT” had been pointed out as having a risk of information leakage. Because the system learns information entered by users as a database, it was pointed out that there was a risk of the information being leaked to the outside.
However, ChatGPT Enterprise is designed so that “data entered by users is not used to train AI models ” and “data is encrypted when transferred or stored .”
Convenient management features have also been added for use by large companies and organizations, including centralized management of members, domain authentication, single sign-on (SSO), and usage management through a dedicated management console.
* Single sign-on ( SSO ) is a system that allows you to log in to all linked apps and cloud services with a single authentication using a common ID and password.
Another attractive feature is unlimited use of the latest GPT-4 model developed by OpenAI.
ChatGPT Team
“ChatGPT Team,” a plan for teams and small organizations, has the following features:
- – Designed with privacy in mind
- ・Quick access to GPT-4
- ・Adding a management console
ChatGPT Team has a default setting of “Do not use user-entered data for training AI models .” In addition, ChatGPT Team, like ChatGPT Enterprise, has high-speed access to the latest GPT-4.
It also includes a console for managing workspaces, allowing you to set user permissions and monitor usage.
ChatGPT Team is a recommended plan for those who want to enhance team-based work and utilize features to achieve efficient collaboration.
How to use ChatGPT for business purposes
Apart from using ChatGPT from a browser, there are other ways for companies to use ChatGPT for corporate purposes, such as:
- Using ChatGPT API
- Using Azure OpenAI Service
Using ChatGPT API
“ChatGPT API” is a tool for incorporating ChatGPT into other software or programs.
Originally, ChatGPT could only be used on a browser, but by using the ChatGPT API, it can be used in conjunction with systems and in-house developed apps.
For example, you can use the ChatGPT API to create an “automatic response system.” The ChatGPT API reads the content of email and chat inquiries from customers and automatically generates appropriate replies. This makes communication with customers more efficient.
By incorporating ChatGPT API into their programs, companies can harness the power of natural language processing to efficiently utilize various systems and applications.
Using Azure OpenAI Service
“Azure OpenAI Service” is a service that allows you to use ChatGPT on Microsoft Azure , a cloud service provided by Microsoft .
Benefits of Azure OpenAI Service
- ・You can build services that use AI models even if you don’t have specialized knowledge
- ・Various AI models can be used, and implementation and scaling up and down can be done smoothly.
Some examples include:
How to use ChatGPT for business purposes
Below are some examples of how you can use ChatGPT to improve business efficiency:
▼ Useful ways to use ChatGPT
| classification | How to use | detail |
|---|---|---|
| Document Creation and Editing | Auto-generated proofreading and editing |
Auto-generate documents such as reports, proposals, emails, meeting minutes, etc. Check grammar and style, and suggest improvements. |
| Data analysis | Data interpretation reporting |
Interpret the data provided and provide summaries and insights. Automate the creation of periodic performance reports and market research reports. |
| Customer Care | Customer Support Chatbots |
Automate answers to common questions and simple troubleshooting. Use it as a 24/7 customer support chatbot. |
| Task management and scheduling | Automate schedule management tasks | Automate meeting scheduling, reminder setting, task prioritization, etc. Automate routine and repetitive tasks. |
| Content Generation | Rapidly create content like blog posts, social media posts, and ad copy. |
For example, by giving specific keywords and instructions to ChatGPT, you can streamline the creation of proposals and email documents. It can create not only text but also programming code, so even users with little programming knowledge can create code templates and define functions that perform specific processes.
Case study of MOTEX’s AI generation service being used by a corporation to improve business efficiency
Below, we will introduce an actual example of how MOTEX has used generative AI services to improve business efficiency.
MOTEX’s use of generative AI is defined as two types, ” in-house AI service ” and ” external AI service ,” as shown in the diagram below , and detailed usage guides are established for each and deployed within the company. Of these, “in-house AI service” refers to the generative AI service built in-house by MOTEX using the aforementioned Microsoft’s Azure OpenAI Service. Because it is built in-house, it has the advantage that there is no risk of confidential information being leaked to the outside even if it is entered .
In addition , the use of external AI services such as ChatGPT is permitted, provided that ” confidential information is not entered .”
As a result, MOTEX was able to improve work efficiency by 1,000 hours per month across the entire organization by using the in-house AI service “Smart Bannya.”
For a more detailed report on the use of in-house AI services, please see below.
In this way, using generative AI such as ChatGPT for business purposes offers many benefits to companies, including improved business efficiency and accuracy.
MOTEX has published ” AI Usage Guidelines “ that can be used as a reference when formulating your own company’s AI policies, with the aim of helping companies safely introduce generative AI . Please make use of them.
ChatGPT security risks
While using ChatGPT offers many benefits, it also comes with some security risks.
The security risks of ChatGPT are as follows:
- ・Risk of confidential information being leaked
- ・Risk of copyright infringement
- ・Risk of spreading false information
Risk of confidential information leaking
ChatGPT accumulates the information entered by users in a learning database.
In other words, if you enter confidential or personal information, there is a risk that it will be used in responses to other users, which could lead to information leaks.
In fact, the FAQ on the OpenAI official website warns that ” Please do not share confidential information with chatGPT, as certain prompts (instructions to GPT) cannot be deleted
When a company uses ChatGPT, it is necessary to establish strict security policies and operational rules, such as “prohibiting the input of confidential information.” It is also advisable to set in advance in the administration screen to “not use my content for training.”
Risk of piracy
ChatGPT generates sentences by learning from text data that includes the copyrighted works of others, so using the generated sentences as is may be considered copyright infringement.
When using text created with ChatGPT, you must confirm the rights of the original data referenced by ChatGPT and ensure that the generated text is not similar to other content.
Risk of spreading false information
ChatGPT generates answers based on a learning database accumulated through conversations with users and the network, so the answers may not always be correct.
Since there is a possibility that the data may be inaccurate or outdated, it is important to check in advance whether the content is correct and up-to-date before using it.
Security measures to ensure safe use of ChatGPT for businesses
The following measures are effective for companies to use ChatGPT safely:
- 1. In principle, do not use the “Personal Plan”
- 2. Formulate and publicize a policy for the use of ChatGPT
- 3. Check whether documents created by generative AI contain misinformation or infringe copyrights
- 4. Don’t put sensitive data into ChatGPT
1. In principle, do not use “personal plans”
ChatGPT is free to use, but there is a risk of information leakage because the information you enter may be used to train an AI model. Like the free version, ChatGPT Plus, which is a personal plan, also has the same risk depending on the settings.
If a company is introducing this service, it is best to avoid personal plans and use the corporate plans that offer better security.
2. Formulate and publicize a policy regarding the use of ChatGPT
When using ChatGPT in a company or organization, it is necessary to clearly formulate a usage policy and communicate it to relevant parties .
in particular
- ・In what “scenes” and “purposes” can it be used?
- ・What kind of “data” can be entered?
By defining rules in advance regarding the scope of use and the handling of confidential information, you can ensure safe use.
In addition, when using ChatGPT, it is important to refer to the guidelines published on the official website in advance and avoid any violations or actions that pose a high security risk.
You can find the OpenAI guidelines at the following URL:
3. Check whether documents created by generative AI contain misinformation or infringe copyrights
When using documents generated by ChatGPT, be sure to check for possible misinformation or copyright infringement before using them.
4. Don’t put sensitive data into ChatGPT
We recommend that you establish an operational rule that states ” Do not enter highly confidential information .” Although corporate plans have stricter security than individual plans, there is no guarantee that information will not be leaked.
In fact, in the past, there was a publicity incident at a major Chinese electronics manufacturer when an engineer uploaded confidential company source code to ChatGPT, resulting in the leak of confidential information.
